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Your wellness destination throughout Provence
Your wellness destination throughout Provence

Advice

Advice

FREQUENTLY ASKED QUESTIONS

Ease

What are the installation requirements for a spa?

The Spas that belong to this family are those of the EXCLUSIVE, PREMIUM, AQUALIFE AND SWIM SPA ranges.

Spas in this family are designed to be installed on the ground of your terrace, living room, or garden. They require a flat floor, a drainage point, a water filling point, and an electrical outlet suitable for the spa's consumption. If you are installing the spa on a terrace, remember to request a ground strength report: a spa can accumulate more than 1,500 kg on a surface area of ​​4 m2.

SPAS WITH EXTERNAL FILTRATION EQUIPMENT:


This group includes Spas from the INGROUND and PROFESSIONAL ranges.
Spas in this family primarily require a level floor, a drainage point, and an electrical installation to connect the spa. It is necessary to contact us to evaluate the project and analyze the needs based on your equipment.

What will my spa's consumption be?

The consumption of your Aquavia Spa will depend on the configuration you choose. Our spas are factory-designed to ensure that the maximum consumption does not exceed 3.5 kW. However, for the Premium range and swim spas, consumption can reach up to 6 kW on certain models.

For specific consumption details, please refer to the technical data sheets for each spa.

What is the purpose of the spa cover?

The spa cover fulfills 3 basic functions:

  1. Save on spa maintenance by maintaining water temperature
  2. Protect water from falling leaves and other impurities
  3. Extend the life of your spa by protecting it from direct sunlight when not in use.

Interview

How do I clean the spa surface?

Use common general-purpose cleaners. For normal maintenance and cleaning, use a soft cloth or sponge with a little soap and water. Rinse well and dry with a clean, dry cloth.

  1. If you use a household cleaner, make sure it is recommended for acrylic surfaces by the manufacturer.
    • Never use abrasive cleaners. Do not allow the acrylic surface to come into contact with ketones or esters such as acetone, acetates (such as nail polish remover, nail polish or dry cleaning products) or any organic solvents with chlorine, varnishes, gasoline, aromatic solvents, etc.
  2. Remove dust, stains and dried dirt with a soft, damp cloth
    • Clean grease, oil, paint and ink stains with isopropyl alcohol and dry with a clean, dry cloth.
  3. Avoid using razors or any other type of sharp instrument that could scratch the surface
    • Small scratches can be removed by applying a thin layer of car polish and buffing lightly with a clean cloth. Once a week, clean the area of ​​the spa that is not underwater with a quality polish. for spas.






How can I prevent a yellow water line from forming in my spa?

With regular use of your spa, residue from oils, lotions, and hair products can build up on the water surface, potentially causing a yellow water line to appear inside the spa. This residue can be easily removed with a spa surface cleaner or similar product. It is important to avoid abrasive cleaning products that can leave soap residue in the water.

How and when should I clean the filter?

The filter should be cleaned periodically. Simply clean it with a pressure hose. Make sure all impurities are gone and reinstall the filter. It is recommended to change the filter every 4 months. You can see how to change your spa filter in this video .